Policies of Hotel Villa Michelon

Policies of Hotel Villa Michelon

Due to the architectural characteristics of the Hotel Villa Michelon, we ask that in case of special mobility and accessibility needs, such as: elderly, pregnant, wheelchair users or limitations, be informed in advance;
- Food restrictions must be communicated at the time of reservation for adjustments and adaptations;
- We do not accept pets;
- Children and other accompanying minors must present at the time of check in identification document (RG or Birth Certificate).


- Check in is from 2 pm and check out is until 12 noon;
- The Hotel Villa Michelon reserves itself, in its sole discretion, to place the reserved space, if not occupied until the 17 hours of the first day foreseen for occupation, unless otherwise formal agreement with the reservation sector;

- In case of early departure, will be charged any reserved period;
- The daily rate above includes breakfast;
- We do not charge a service fee;
- Tourism fee, optional, R $ 2.00 per apartment per day;
- Extra items are not automatically calculated in the total cost of the reservation and must be paid separately during your state.

Guarantees and payments:
- A valid MASTERCARD, VISA or AMERICAN EXPRESS (number, validity and security code) card must be provided for confirmation of the reservation; - 7 (seven) days prior to check-in, 50% of the cost of your accommodation will be charged;
- The Card provided as guarantee will be used to pay the value regarding any cancellations out of the deadline;
- We accept credit and debit cards (Mastercard, Visa, American Express, Elo and Banricompras) as well as cash to pay for other extra expenses, daily differences and other consumptions at check out;

- Only CANCELLATION of the reservation will be made, without costs, if realized with up to 7 days in advance of the date of entry, through formal consultation documented in e-mail or fax;
- There will be no refunds, nor will any kind of credit be granted for use in lodging on any other date, on requests less than 07 days before the date of the beginning of the accommodation;
- The non-cancellation within the period specified above and the non-attendance of the guest on the first day provided for occupancy, will imply the full collection of the reserved period;

- All children are welcome;
- Children under 6 years will be accommodated in cots or ancillary beds and will be charged the amount per day of R $ 40.00, limited to two children per apartment;
- Children older or adults accommodated in extra beds will be charged the amount of $ 140.00 per day, limited to one extra bed per apartment; * The collection of the rates is independent of the request or use of extra or auxiliary beds.